Download Notes
SupportDesk is distributed in several different formats. You can choose between Windows and Unix, and you can choose between binary and source.
The main difference between the Windows and Unix versions is the formatting of all the text files and scripts. The Unix ones all terminate their lines with a single "LF" character, whereas the Windows ones terminate with a "CRLF". This helps a lot with human readability of the files on their respective platforms. You can use either if you have to (it's all Java after all), but you'll probably find it more convenient to use the right one.
The source version contains the source code to the program. To compile and use this you will need a Java Development Kit (JDK), version 1.4 or later. The J2SE Development Kit (JDK) 5.0 from Sun is recommended. It can be downloaded from this page.
The binary version contains the program already compiled to Java bytecode, ready to run. To run the binary version you need a Java Runtime Environment (JRE), 1.4 or later. The J2SE Runtime Environment (JRE) 5.0 from Sun is recommended. It can be downloaded from this page. You do not need the entire JDK, unless you wish to sign the applet yourself (the packaged one is signed by me).
Note that as of version 0.4b SupportDesk supports both Java 1.4 and Java 1.5 (aka J2SE 5.0).
The Files
The current release is version 0.5. Previous releases are available via the SourceForge.net file release system. The current release, in a variety of formats, is available below.
Current Release:
- Unix Binary: supportdesk_0.5_bin_unix.tar.gz
- Windows Binary: supportdesk_0.5_bin_win.zip
- Unix Source: supportdesk_0.5_src_unix.tar.gz
- Windows Source: supportdesk_0.5_src_win.zip